A Client-Centric Approach
Built on four powerful principles, our client-centric approach invests the necessary time, embraces the necessary discipline, and employs the necessary tools to enable each client’s specific business goals, processes, and competitive advantage.
Other than your people, technology is probably the most important investment you can make in your business. It lets you give clients the right information and advice faster. It saves time on non-billable work — so you can bill more for your work. And it lets people collaborate whenever and wherever they want — so more work gets done.
Professional services firms know the value of consistency — following standard time-tested methods. Proven best practices are the bedrock of optimal outcomes — and quick identification of outliers that usually indicate problems. That’s why STS follows consistent best practices in the implementation, documentation, and ongoing support of your IT environment — to minimize risk and optimize your firm’s performance.
When time is money, lost time is money you can never recover. That’s why STS has built tools and techniques into our practice that drastically reduce the time spent on unproductive IT support — like asking clients for the same information more than once. It’s why we meticulously document everything before we start a client engagement. And why our proactive support resolves most issues before they can disrupt your business.
Lower Tech TCO
Total cost of tech ownership equals the direct costs you see and the indirect costs you don’t (but incur anyway). We attack both kinds of costs — first, by recommending solutions that lower direct expenses (paid now + paid over time). Second, we follow IT.
What our clients have to say:
"As the COO of a mid-sized law firm, I often rely on outside consultants to help provide the capabilities that my firm needs to succeed. In addition to being competent, responsive and easy to work with, our consultants must have a thorough understanding of our industry and the unique challenges we face. STS exceeds my expectations in each of these categories."
COO - Collins, Collins, Muir + Stewart
"I've been an attorney for 30 years and have worked with multiple IT firms. STS is by far the best I've come across. They explain everything clearly and efficiently and, most importantly, do what they say and say what they do. They have saved me a bunch of money all the while expanding our IT and tech capacity by leaps and bounds. I really can't say enough good things about these guys. Use them!"
CEO - Riley Law Group
STS delivers flexible solutions that fit each customer’s budget. By offering you a customized mix of IT investment planning, on-site and remote support, security and disaster recovery services, we can deliver an IT support model that best suits your company’s needs and saves you money over time.
It’s not a question of if, but when, you’ll need backup and disaster recovery. Yet surprisingly few professional services firms know if their backups are running, if they can recover data from their backups, how long it would take to recover data, or what procedures to follow to get their business back up and running if disaster strikes.
STS vCIO services allow your company to benefit from all the knowledge and expertise of having an in-house Chief Information Officer. Our Virtual CIO offering is a very cost effective option for most customers and is equipped to provide all the same high level vision a CIO would provide internally to your organization.
Let us know how we can help
Find out why our customers love us and contact us today for an assessment of your IT needs, challenges and solutions.
- 373 Van Ness Ave, Suite 130
- Torrance, CA 90501
- Tel. +1-800-377-1648