Our Process
Our controls-driven IT process helps fuel your law firm’s success.
Strong IT processes lead to strong results. Here’s ours:
Assess
Our first action is a deep dive into your technology. We perform a vigorous control-driven assessment against your entire organization’s maturity. This includes reviewing your IT infrastructure, configurations, assets, software, processes, and people. This mass collection of data and information allows us to identify any gaps and vulnerabilities in your IT. We also invest the time into learning about your business objectives today and well into the future. Everything we do during this stage of the process creates the foundation for developing a technology strategy that will maximize your company’s growth and success.
Overall, this assessment will:
- Identify gaps in your critical technology infrastructure and operations.
- Determine your current operational maturity level and the desired level for your firm.
- Compare and contrast your maturity level with other firms facing similar challenges.
- Recommend and prioritize opportunities to improve your operations.
Analyze
In this next step, we pull together all our findings and evaluate any gaps, vulnerabilities, chronic performance or operational problems, and any other remaining issues. We then benchmark your technology maturity level against industry standards to come up with a metric drive score. Next, we compile these results into a report along with our recommendations to review your score with you. It’s critical that you have a clear and in-depth understanding of your technology and how it is helping, or hindering your ability to achieve your business goals.
Plan & Prioritize
Using the assessment and recommendations as the framework, we develop your strategic technology roadmap in this phase. This plan defines your long-term IT strategy, prioritizes projects, creates your budget, and drives all IT activities and implementations. We’ll outline action steps, timelines, and costs while providing what areas of technology will help you increase your technology maturity level to further your business goals.
Implement
Once the roadmap is complete, we’ll begin implementing the right solutions for your business. Our team methodically plans out the implementation of new technologies within your business to quickly reach your goals. This typically leads to a more seamless, and secure environment focused on providing efficient use of your business applications. During the transition and deployment of new technologies, we typically see resolutions in many of your chronic IT issues. This step will enable your team to work more efficiently and productively.
Optimize
This final phase is an ongoing process of continuous technology alignment with industry specific best practices, improvements, and strengthening of your IT infrastructure, systems and cybersecurity. This means we’ll regularly review and optimize your operational and cybersecurity levels to ensure your evolving business is utilizing your technology to it’s fullest.